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3.3. Map Search and Address Entry
If you are having trouble with the Map Search feature, please ensure your web browser is supported by Google Maps. Most modern web browsers including Internet Explorer, Netscape, Firefox, Opera, and Safari are. You can test this by visiting http://maps.google.com and if you see a map displayed on the screen, then your web browser is compatible. If not, just enter your address information and ignore the Map Search button.
If the Map Search feature is unable to locate your address after you've entered it, double check that you have properly spelled everything. Use full names for streets, cities/towns, states/provinces, etc. If the system is unable to locate your address, it could be a new address that has not been entered into the mapping system. Fill in the address fields and ignore the Map Search button.
The Address location service uses the address information you enter, and does not rely on the Map Search feature. If Map Search isn't working, as long as you enter your address info, local officials will still be able to use your geographic location for targeting alerts.